Frequently Asked Questions
Q1. What services does Expert Pet offer?
We provide a complete range of pet care services, including grooming (for both dogs and cats), spa appointments, daycare, boarding at our pet resort, and a marketplace for premium pet supplies. You’ll find everything your pet needs under one roof!
Q2. Where are you located, and what are your hours?
You can visit us at 1649 Ocean Avenue, San Francisco, CA 94112. We’re open Monday through Saturday from 10:00 am to 7:00 pm, and Sundays from 10:00 am to 4:00 pm.
Q3. How do I book a grooming, daycare, or resort appointment?
You can schedule an appointment directly through our website, give us a call at (415) 347-7305, or stop by our store in Ingleside. Our team is happy to help you find the best time and service for your pet.
Q4. Do you offer delivery for pet supplies?
Yes! We offer same-day delivery if you order before 2 pm. Delivery is free for orders over $50 within San Francisco and Daly City.
Q5. How does your loyalty rewards program work?
Each time you shop with us—online or in-store—you earn 10% back in store credit. It’s our way of saying thank you for being part of the Expert Pet family!
Q6. What makes Expert Pet different from other pet stores?
We’re a local, family- and minority-owned business dedicated to providing high-quality products and attentive, personalized care. Our team genuinely cares about your pets, and we strive to build a welcoming community for animals and their people in San Francisco.
Q7. Do you offer training classes for puppies and adult dogs?
Yes, we offer group classes and private sessions for both puppies and adult dogs, tailored to their age and training level.
